Customer Care

John DoeSun Bell 4905748647
Device Details

  Sun Bell 4905748647

  Serial  456789123564   Purchased Date 25 Aug 2016
Status
Active
Device ID

12345667

Warranty
Active2 Years
Allow Repair

Yes

Sponsored

No

Allow Replacements

Yes

Retailer
ABC
Distributor
DEF
Price Plan

Upfront $ 10 & Monthly $ 2

Device Payment History
From Date
To Date
Transaction ID
Status
  Search
Date Transaction ID Payment Method Account No Amount(USD) Status
25/10/2016 15:34 412345677 mpesa 123456789 12 Success
22/09/2016 10:05 412345677 mpesa 123456789 5 Failure
19/08/2016 11:52 412345677 mpesa 123456789 8 Success
19/07/2016 18:14 412345677 mpesa 123456789 8 Success
25/06/2016 13:11 412345677 mpesa 123456789 12 Success
22/05/2016 07:25 412345677 mpesa 123456789 5 Failure
19/04/2016 06:37 412345677 mpesa 123456789 8 Success
Device Owner Details

  John Doe

  +25412345678   Kenya
Account ID

4561236498

Customer Since

25/02/2016

NID

870720245v

Address

89, Tower Street, Nairobi

Default Payment Method

mPesa - 12345667

Device History
From Date
To Date
  • Nov16
    Active
    Device Purchased
  • Oct15
    Inactive
    Subscription Failure
  • Sep16
    Suspended
    Taken for repair
  • Aug14
    Active
    Transferred +25412345677
From Date
To Date
  • Nov16
    Active
    Device Purchased
  • Oct15
    Inactive
    Subscription Failure
  • Sep16
    Suspended
    Taken for repair
  • Aug14
    Active
    Transferred +25412345677

  Sun Bell 4905748647

  Serial  456789123564   Purchased Date 25 Aug 2016
Status
Active
Device ID

12345667

Warranty
Active2 Years
Allow Repair

Yes

Sponsored

No

Allow Replacements

Yes

Retailer
ABC
Distributor
DEF
Price Plan

Upfront $ 10 & Monthly $ 2

  John Doe

  +25412345678   Kenya
Account ID

4561236498

Customer Since

25/02/2016

NID

870720245v

Address

89, Tower Street, Nairobi

Default Payment Method

mPesa - 12345667

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